Moser’s DBA services are designed to give you complete peace of mind when it comes to reliability, scalability and efficiency of your business-critical database. From general maintenance to project consulting and 24/7 support, our dedicated managed services team of elite database administrators can help you plan, implement, and manage your traditional and emerging databases, whether on premise or in the cloud.
Our Technology Consulting Experts can help solve the toughest problem.
Moser’s onboarding process includes:
Moser resource will spend a set amount of time (48-72 hours) onsite with the client to document the following:
Contact information in respected areas:
- IT Manager/Director
- Development Manager
- Server administrator
- Disk administrator
- Escalation progression
- Servers that will be administered
- Current pain points/issues
- Current course of action on pain points/issues
- Gather key information regarding your database configuration and generate a client specific playbook
- Review playbook with internal team
- Set meeting with client to review the following:
- Client specific playbook
- Moser contact information
- How to enter tickets
- Understand Moser’s process for handling events/tickets
- Moser’s escalation progression
Moser DBA as a Service
The Moser DBA as a Service solution comprises of four key functional areas:
- Database Management and Administration
- High Availability and Disaster Recovery
- Database Support and Monitoring
- Database Consulting