
Guidance from Our Subject Matter Experts
Demystifying AI and ML: What They Are, How They Work, and Why They Matter
Artificial Intelligence (AI) and Machine Learning (ML) have become part of everyday vocabulary in business and technology, often used interchangeably or representing a mystical “black box” of sorts. To move past buzzwords and into real-world impact, it’s essential to understand what these terms mean, how they relate, and how to think about applying them in your own work.
Exploring Common AI Assistance Types
As AI continues to evolve rapidly, its ability to support work-related tasks has expanded significantly. But with a growing landscape of tools, namely chatbots, copilots, and agents, how do you know which is right for your needs? In this article, we’ll briefly explore the distinctions between these AI tools, including how they function, what they offer, and where they best fit in the modern workplace.